A very readable analysis of Uber: Since it began operations in 2010, Uber has grown to the point where it now collects over $45 billion in gross passenger revenue, and it has seized a major share of the urban car service market. But the widespread belief that it is a highly innovative and successful company […]
Category Archives: General
Opinion: Data isn’t the new oil — it’s the new nuclear power | ideas.ted.com
Interesting thoughts by James Bridle on data which is often compared with oil: Data is a valuable, powerful commodity — but unlike oil, it is unlimited in quantity and in its capacity for harm. Source: Opinion: Data isn’t the new oil — it’s the new nuclear power
Investors
We get a constant influx of emails from “investors” that want to invest in our company. This is certainly flattering, but some of the emails are just too generic, like this one: Hello There are some private investors who are seeking investments in your Company/Country. I had also sent you earlier their basic information for […]
Faceborg
Move fast and break things. This famous motto of Facebook characterizes a company willing to push forward by all means. And pushed forward they have. And broke many things along it’s path. Facebook has become the dominant online platform of our times. More than 2.2 billion people are on Facebook and for most of them […]
Corporation Customer Communication
When communicating with customers, omotenashi can serve as guideline. It’s the Japanese way of good hosts making guests feel valued and respected by anticipating their needs while serving them well. On a customer journey you’ll find several moments where you can apply omotenashi: 1. interest: this is driven by a need or a desire. For […]