Welcome to qonnect®
We help you build healthy, loyal customer relationships to boost revenue – both, online and in-store
DISTRACTIONS
Customers are increasingly distracted - how to cut through this distraction to convey the value of your business.
EXPECTATIONS
Customers have increased expectations - If you can’t provide quality right now the likelihood is that your customers will find someone else fast.
PRIVACY
Customers are increasingly concerned about privacy - customers want to be in control of their private data.
Mobile Commerce And
Customer Engagement
With qonnect, brands and retailers can create new mobile moments on their customers journey. It enables them to reach their customers in the right moment with information they need. qonnect uses mobile web, native Apps, push notifications, geolocation, chatbots, smart speakers and interactive displays to help reaching revenue goals and to simplify mobile engagement. Detailed Statistics help to learn and improve campaigns.
Mobile Commerce and
Customer Engagement
Tailor Made Messaging while
Respecting Privacy
tailor made messaging
while respecting privacy
What sounds like a contradiction is actually one of the main qualities of qonnect. To provide the customer the best possible hurdle free experience, we removed the registration process and replaced it with the freedom of choice. Through qonnect the customers tell the brand or retailer what they are interested in and therefor provide the means for personalized messages. To enable more personalization the platform collects and processes all relevant data to achieve the maximum impact.
Together Strong
Regions, cities, districts, shopping streets and shopping malls, they all have one thing in common: they represent a community of businesses (retailers / brands) that have the same goal, they want to maximize the attractively of their location to boost their revenue. Acting alone in that end endeavor might result in great costs with little impact, but acting together in that one goal the chances of success are multiplied. The qonnect Platform offers a multi tenant solution, which provides the solution to collect and channel the marketing power of one location in one App.
Together
Strong
Key Features
A few simple steps to tangible success!
Personalized customer dialogue
Reach your customers with the powerful interest-based campaign engine of qonnect. Send out relevant messages at the right time to increase customer satisfaction.
Automation
The qonnect RSS and Open Graph interface automatically creates messages from your website and simplifies creating engaging campaigns.
New touchpoints
Create new Touchpoints with the qonnect platform. Communicate with your customer, mobile at home or on-site at the perfect time with smart push notifications, conversational interfaces (chatbots, smart speakers) or through interactive displays.
Track Your success
To make the success measurable qonnect records every activity. The data ranges from the interests of your customers to the opening rates of push notifications.
campaign Cockpit
The Campaign Cockpit gives you full control and full measurement of all your campaigns
Custom Form
Create your own engaging campaign with just a few clicks
Automated Content
Choose and send - automatically create campaigns straight from your website
Statistics
Detailed statistics about the impact of your campaigns - no more guessing
Platform
qonnect offers a variety of solutions. Simply choose the one best fit for your business
qonnect Live
Join the qonnect community on the live qonnect App and reach out to your customers at home and in-store. Choose between a starter, professional or enterprise packages. If you want to know more, just contact us and create own mobile customer engagement experience for your audience.
qonnect Embedded
You already have an existing mobile App but not enough engagement? No problem, qonnect embedded services (QES) is the right solution for you. We simply add qonnect into your mobile solution and you are ready to send your messages and mobile campaigns to you customers.
custom App
Get the most out of your mobile marketing power with your own App. Based on our qonnect technology we can craft your tailor made mobile engagement solution. Just contact us and tell us what you need and we’ll design and implement the solution best fit for you and your business.
qonnect VOICE
Do you want to reach your customers in the most convenient way? qonnect VOICE becomes your voice and let’s your business service your customers using smart speakers like Amazon Echo or Google Home. They become your employee at your customers service.
qonnect CHAT
Chatbots are state of the art for interacting with your customers on mobile devices. qonnect CHAT offers you the ability to drive highly engaging conversations with your customers and serve them in the most flexible way without any interruption - 24 hours a day, 365 days a year.
qonnect INTERACTIVE
Digital screens are omnipresent in physical stores and qonnect INTERACTIVE brings them to live. You can connect with your customers using qonnect’s innovative communication mechanisms and create a truly unique shopping experience for your customers.
testimonials
What our clients say...
Holmes Place Vienna, Health Club
qonnect is an indispensable help to improve our customer communication. Since it's introduction qonnect has provided us a simple reliable mobile channel to stay in touch with our 4000 members. The feedback from members and our team alike has always been very positive. We wouldn’t want to miss it!
Mark Csiki Csikasz, Marketing
Wiener Metropol, Theater
Since the beginning we have been enthusiastic about qonnect and the reliable and competent team behind it. Simple usages, dependable service and the possibility for our customers to decide for themselves what information is relevant, have convinced us. Outstanding cooperation!
Uschi Starecek, Marketing - PR
Morawa Buch & Medien GmbH, Book Retail
The qonnect app is an important component for the success of our online bookstore morawa.at; It provides a great platform to reach our readers and to inform them about interesting book recommendations. In cooperation with qonnect we will further expand and improve our service on the internet.
Stefan Mödritscher, Managing Director
Contact
If you are curious to learn more, contact us and we will get back to you within 24h.
Interested in working with us?
Contact us now!
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