In a world that is increasingly driven by online technology, it is easy to forget the importance of connecting online with offline for creating the best possible customer experience. For retail businesses, this connection is essential to success. There are a number of reasons why connecting online with offline is important for retail businesses. Customer...
Category: Product
The Commodore Amiga Computer
The Amiga 500 computer is turning 35 years these days. When introduced in 1985, the Amiga 1000 was way ahead of it's competion. However, wide success came with the introduction of the Amiga 500 in 1987. Commodore presented the Amiga 1000 on July 23, 1985 with hardware that was impressive for the time: a Motoroala...
What is Interaction Design?
The adverse Effects on Trust by App Stores
App stores from Apple and Google tout that they alone are the best place to download and install apps. Especially Apple is known for it’s approach to allow only Apps that went through a review process to be made available for download. Google is less strict and allows for the sideloading of apps from other...
Hey Siri, call a BOX!
Voice Interfaces are improving every year and voice assistants are becoming more powerful every year. Since Apple introduced Siri in 2011, companies likes Amazon and Google have followed suit with Alexa and Google Assistant. We’ve recently extened the qonnect platform with a deep integration of Siri, Alexa and Google Assistant. With the qonnect platform, we’re...
Use Your Voice
Voice interfaces have been around for quite some time now. It started in the early 1950s with “Audrey” that could recognize numbers. Over the years, systems became more and more powerful, and in 2011 Apple brought Siri to the mobile phone mass market. A short and incomplete history In the history of voice interfaces, there...
Why is A/B testing important?
A/B testing is essential to identify strengths and weaknesses of your app or service to improve it. A/B testing is a variable-experimentation technique to compare two versions of the same thing to see which one performs better. For example, you can test two different landing pages, two different subject lines, or two different offers. The...
What we learned from dogfooding call a BOX
Google used the term dogfooding (“eating your own dogfood”) in 2009 to describe the practice of an organization using its own product. We did recently a very similar thing with call a BOX, a self-storage service. After we finished the implementation of the webapge and the progressive web app for our customer, we simply used...
Jitsi for the win
Everybody seems to make video calls all the time these days. The usage of Zoom has skyrocketed and so have the privacy issues with this videoconferencing app. As alternative we recommend Jitsi. It’s open source (yay!), it uses a good level of encryption (yay!) and you can install it on your own server (yay!). And...
Wie bringt man einen Chatbot auf das Smartphone?
Ist doch ganz einfach, möchte man meinen. In der Tat gibt es mehrere Möglichkeiten, Chatbots auf Messenger-Plattformen (WhatsApp, FB Messenger, etc.) zu verwenden oder auf der mobilen Webseite bzw. in Apps per Widget zu integrieren. Diese Methoden haben allerdings mehrere Probleme: 1. Mix von Business und privaten. Nützt man eine Messenger-Plattform für sein Business, konkurriert...