Uber’s Path of Destruction – American Affairs Journal
A very readable analysis of Uber: S ince it began operations in 2010, Uber has grown to the point where it now collects over $45 billion in gross…
Category: News
EmTechNext 2019
EmTechNext 2019 is over. The overall impression I got by listening to the discussions is that we are looking at an uncertain, but positive future of work.
Mobile, Mobile, Mobile!
Recent studies in the US [1,2] emphasize the importance of mobile for retail. The numbers speak for themselves: 61% of online purchases were made via…
The importance of a seamless checkout
A easy to use checkout process for your online business is of utmost importance. Why? Because more than one in four shoppers abandoned a cart due to a…
Like it or not
Instagram (or Insta as the platform is called by the cognoscienti) is experimenting with a feature that removes likes .
Almost 80% of AI and ML Projects Have Stalled, Survey Says – Robotics Business Review
Doing an AI project is hard. The main obstacle is the volume and quality of the training data, so Nathaniel Gates, CEO and co-founder of Alegion While…
Consumers Who Use Mobile Are In-Store Shoppers | PYMNTS.com
social-sharing-top Encourgaing your customers to use their mobile on the premesis is good for brick and mortar stores [1].
How Aldi, a brutally efficient grocery chain, is beating Walmart on low prices – CNN.com
Interesting CNN [1] article about Aldi driving changes in the US supermarket industry. Walmart regards Aldi as “fierce,” “good” and “clever” competitor.
To Queue or not to Queue
If you need to know how important a good customer experience is, recent research from Ayden and Adobe [1, 2] provides you with concrete numbers.
The New Mall Tenant Is Your Office – The New York Times
Interesting NYT article on how shopping malls are converted into offices giving them a second life. If you think about it for a minute, it makes actually…