I welcome the thoughtful and lively responses to my article from the five correspondents. In writing “How to Fix Social Media,” I hoped not only to lay…
According to a TurnTo Networks survey, 90 percent of consumers believe User-generated content (UGC) has a more significant impact on their purchasing…
Elon Musk is the planet’s number one billionaire. If anyone can turn cyberspace into a heaven – or hell – of free speech “absolutism” via a US$44 billion…
TikTok's success has prompted a shift in marketing. It's changing the way businesses and individuals can create trends around content, products, and…
Many people think of privacy as a modern invention , an anomaly made possible by the rise of urbanization.
When Justine Sacco, who in 2013, before a flight to South Africa, tweeted a joke about getting AIDS on Twitter it blew up, as did her life.
I have a ten-year-old niece named Divya (not her real name) in rural northern India. Two years ago, I visited and she came running to hug me.
Stories on social media keep us for much longer than we planned. It's hard to know what's next and we're more likely to click through than exit.
Social media has given companies new ways to connect with customers . You can now connect with customers in real-time, monitor what your customers are…
In June 2009, large protests broke out in Iran in the wake of a disputed election result. The unrest did not differ all that much from comparable episodes…