ambient

Amazon’s Ambient Computing Platform

In 2017 Walt Mossberg predicted that technology would disappear into the background and that “ambient computing would become universal.” We are on the right track four years later, but it is still unclear what that term means for computers and how they will live. While many companies are working towards ambient computing visions, Amazon’s head […]

Astro

How Amazon plans for Astro to become a Family Member

Amazon introduced a new product at the end of September: Astro, a household robot. Amazon’s video introducing the robot promises it can do a variety of tasks, including supervising a household and holding spontaneous dance parties. Astro is basically an Alexa on wheels that watches everything you do. Why should anyone be happy to own […]

Assistant

5 Best Digital Assistants to Use in 2021

Artificial intelligence has transformed our lives in more ways than one. AI is used in retail, healthcare, marketing, and many other industries. We live in a fast-paced world, and people want easy access to the information they need. That’s why tech companies developed digital assistants. Digital assistants use artificial intelligence, natural language processing, and machine […]

BOX

Hey Siri, call a BOX!

Voice Interfaces are improving every year and voice assistants are becoming more powerful every year. Since Apple introduced Siri in 2011, companies likes Amazon and Google have followed suit with Alexa and Google Assistant. We’ve recently extened the qonnect platform with a deep integration of Siri, Alexa and Google Assistant. With the qonnect platform, we’re […]

Omnichannel

Omnichannel is where the customers are

Many businesses don’t realize that their customers are more advanced in terms of tech use than they (businesses) think. They use all kinds of communication and information channels at once: apps, blogs, email, chats, podcasts, social media, digital assistants. However, when I talk with businesses I often hear that such and such technology is certainly […]

Voice

Use Your Voice

Voice interfaces have been around for quite some time now. It started in the early 1950s with “Audrey” that could recognize numbers. Over the years, systems became more and more powerful, and in 2011 Apple brought Siri to the mobile phone mass market. A short and incomplete history In the history of voice interfaces, there […]

Assistants

Hey Siri, Morawa Bestseller

Voice Assistants like Siri or Alexa are much more than just the cool, often female, voices that respond to verbal requests on smartphones or on smart speakers. They are a touchpoint between your customer and your business. For those who are loyal to the Apple ecosystem, Siri is the assistant of choice: it comes preinstalled […]