ecommerce

Ecommerce grows 32% in Q4 2020 in the U.S.

In 2020, ecommerce accounted for 75% of the gains in total retail sales in the U.S. This is mainly due to the COVID-19 pandemic that accelerated shifts in consumer shopping behavior. Merchants experienced tremendous growth rates in online commerce. For many merchants, the holiday season is where the make most of their money. During the […]

How to Take Your Small Business Online – Digital.com

Why should you create a website for your small business? Whether your small business is well-established, just starting out, or somewhere in between, having a dedicated website is a must. Why is this such a necessity? Consider these statistics: Essentially, consumers spend tons of time online, and much of their activity revolves around researching companies […]

Woolworths launches automated eStore in Melbourne

Woolworths in Australia is accelerating the delivery of online orders and potentially improve order accuracy by applying novel technology. The rollout starts with an automated eStore at its Carrum Downs supermarket in Melbourne. The goal is to reduce aisle congestion for in-store customers, since  Woolworths’ personal shoppers choose most items from inventory without having to […]

Mobile for Brick and Mortar Stores

Mobile was often regarded as enemy of brick and mortar businesses. People would come into a store use their mobile to sometimes scan items and order them elsewhere. That was the story told by many brick and mortar businesses. This has changed considerably. Instead of fighting mobile, leading players in the retail sector have actively […]

How Physical Stores become more like Online Stores

The US retail chain Nordstrom started to experiment with a small concept store that focuses on services and that doesn’t stock any inventory. It is a familiar concept that other many other businesses have used in the past: they created showrooms for their customers to try out their products. What has changed, however, is the […]

Connecting Online with Offline via mobile App

Connecting the online with the offline world is something deemed essential for the brick and mortar businesses in the very near future. The challenge is now how to actually implement this connection. Retail giants like Amazon have already a clear vision how this connection looks like: they build shops (Amazon Go) that are able to […]