Seemingly not a day goes by without a major brand claiming that they have included AI into their existing services to optimize their customer experience. Of course, one of the reasons for businesses is simply to cut costs by automating people away, but that’s a story for another article. Today, we focus on the issues...
Tag: Customer Services
Introducing Brainloop NOW
For our customer Brainloop we implemented a customized White Label version of our qonnect app. The app complements Brainloop’s app portfolio and provides customers exclusive access to services and information: – Curated news and alerts about important topics in data security and data privacy – Updates concerning board agendas, due diligence and compliance topics –...
EDGE Computing in Retail
As EDGE computing matures, we will see a broad adoption in retail – actually I’d go as far to say that it is simply inevitably. And here’s why. In times, where timing is everything, businesses cannot afford to miss opportunities to communicate with customers at the right time. Imagine a customer passing your shop. With...
