Great customer experiences are created when we get to know our customers. We do this by using data. There are many types of audience and customer data. Each has its own benefits and challenges and data help us to guide our strategies. While all customer data can help us create better experiences, not all of...
After Google has published plans to completely eliminate third-party cookie tracking in the next few years, other browsers followed suit. Add to that Apple’s recent changes in its Identifier for Advertisers, (IDFA), the sweeping privacy legislation: the way marketers communicate with consumers is undergoing a radical transformation. The 2021 Digital Consumer Trends Index polled more...
Data comes with a price: It must be collected, stored, and analyzed. This includes storage, IT and apps. It is not a source of revenue for digital marketers until it’s activated. Even then, the return on investment may take time. Still, it is more valuable than gold. Data can help you find customers and understand...
