Open post Customer

8 Reasons why your Business should invest in Customer Engagement

Customer engagement is a very popular buzzword for online businesses. It measures a brand’s interactions with customers at all touchpoints during their entire lifecycle. Brands can build and strengthen a connection with customers by engaging them on a variety channels. This adds value beyond mere transactional relationships. Customer engagement has many benefits One might wonder...

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Are WhatsApp Newsletter back? Spoiler: Not really. But there’s an alternative.

Staying in permanent contact with your own customers – the dream of every company. Until 2019, many companies had therefore sent newsletters directly to their customers’ smartphones via WhatsApp. After banning WhatsApp usage for commercial purposes, WhatsAPp is now promoting its latest business message format. So is the WhatsApp newsletter back? What can the new...

Open post Intensivstation

Neuer Kunde Intensivstation.Jetzt

Wir freuen uns Intensivstation.jetzt als Kunde begrüßen zu dürfen. Das ist gerade jetzt besonders wichtig, da durch die Corona-Pandemie die Arbeit auf Intensivstationen in das öffentliche Blickfeld geraten ist. Intensivstation.jetzt bietet dazu ein breites Spektrum an Informationen an. Für medizinische Laien werden komplexe Sachverhalte verständlich dargestellt und fachkundige Leser finden weiterführende Literatur zu aktuellen Studien...

Open post BOX

Hey Siri, call a BOX!

Voice Interfaces are improving every year and voice assistants are becoming more powerful every year. Since Apple introduced Siri in 2011, companies likes Amazon and Google have followed suit with Alexa and Google Assistant. We’ve recently extened the qonnect platform with a deep integration of Siri, Alexa and Google Assistant. With the qonnect platform, we’re...

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Vorstellung von #TurnOnVPN als neuer Kunde

Wir freuen uns #TurnOnVPN als neuen Kunden für unser Produkt qBlog bekannt zu geben. #TurnOnVPN ist eine Interessenvertretung für Cybersicherheit, die sich auf ein freies und ungehindertes Internet für alle konzentriert. Ihre Mission ist es, Benutzern zu helfen, ihr Internet mit VPN zurückzugewinnen, die Kontrolle darüber zu behalten, was sie sehen und wer sie sieht....

Open post Omnichannel

Omnichannel is where the customers are

Many businesses don’t realize that their customers are more advanced in terms of tech use than they (businesses) think. They use all kinds of communication and information channels at once: apps, blogs, email, chats, podcasts, social media, digital assistants. However, when I talk with businesses I often hear that such and such technology is certainly...

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