Customer engagement is a very popular buzzword for online businesses. It measures a brand’s interactions with customers at all touchpoints during their entire lifecycle. Brands can build and strengthen a connection with customers by engaging them on a variety channels. This adds value beyond mere transactional relationships. Customer engagement has many benefits One might wonder...
Category: Customer
call a BOX – Logistics Startup of the Year 2021
It is always very satisfying when our customers are successful and we have been able to actively contribute to their success with our services. We are extremely happy that call a BOX was named Logistics Startup of the Year 2021. Congratulations to the team around Thomas Puza and Markus Himmelbauer!
call a BOX – Logistik Startup des Jahres 2021
Es ist immer sehr befriedigend wenn Kunden erfolgreich sind und wir durch unsere Dienstleistungen aktiv dazu beitragen konnten. Es freut uns deshalb außerordentlich, dass call a BOX zum Logistik Startup des Jahres 2021 gekührt wurde. Von unserer Seite herzlichen Glückwunsch an das Team rund um Thomas Puza und Markus Himmelbauer!
Are WhatsApp Newsletter back? Spoiler: Not really. But there’s an alternative.
Staying in permanent contact with your own customers – the dream of every company. Until 2019, many companies had therefore sent newsletters directly to their customers’ smartphones via WhatsApp. After banning WhatsApp usage for commercial purposes, WhatsAPp is now promoting its latest business message format. So is the WhatsApp newsletter back? What can the new...
9 out of 10 hate to install an app for a service or a product
Most people hate the idea of being forced to install apps to access services. However, installing an app is often a key element of many products. Companies love it. Installing an app is often the first step of a smart connected products’ setup. Heady.io’s recent survey results shows even if 91% dislike being forced to...
Neuer Kunde Intensivstation.Jetzt
Wir freuen uns Intensivstation.jetzt als Kunde begrüßen zu dürfen. Das ist gerade jetzt besonders wichtig, da durch die Corona-Pandemie die Arbeit auf Intensivstationen in das öffentliche Blickfeld geraten ist. Intensivstation.jetzt bietet dazu ein breites Spektrum an Informationen an. Für medizinische Laien werden komplexe Sachverhalte verständlich dargestellt und fachkundige Leser finden weiterführende Literatur zu aktuellen Studien...
Hey Siri, call a BOX!
Voice Interfaces are improving every year and voice assistants are becoming more powerful every year. Since Apple introduced Siri in 2011, companies likes Amazon and Google have followed suit with Alexa and Google Assistant. We’ve recently extened the qonnect platform with a deep integration of Siri, Alexa and Google Assistant. With the qonnect platform, we’re...
Presenting #TurnOnVPN as new Customer
We are happy to announce #TurnOnVPN as our new customer for our product qBlog. #TurnOnVPN is a cybersecurity advocacy group focusing on a free and unimpeded internet for all. Their mission is to help users to reclaim their internet with VPN, stay in control of what they see and who sees them. They are actively...
Vorstellung von #TurnOnVPN als neuer Kunde
Wir freuen uns #TurnOnVPN als neuen Kunden für unser Produkt qBlog bekannt zu geben. #TurnOnVPN ist eine Interessenvertretung für Cybersicherheit, die sich auf ein freies und ungehindertes Internet für alle konzentriert. Ihre Mission ist es, Benutzern zu helfen, ihr Internet mit VPN zurückzugewinnen, die Kontrolle darüber zu behalten, was sie sehen und wer sie sieht....
Omnichannel is where the customers are
Many businesses don’t realize that their customers are more advanced in terms of tech use than they (businesses) think. They use all kinds of communication and information channels at once: apps, blogs, email, chats, podcasts, social media, digital assistants. However, when I talk with businesses I often hear that such and such technology is certainly...