Corporation Customer Communication
When communicating with customers, omotenashi can serve as guideline. It’s the Japanese way of good hosts making guests feel valued and respected by…
Author: Martin Treiber
Nobody will download your App
In the ever growing app market is has become more and more difficult to motivate people downloading an (your) App: the days when people downloaded an App…
IKANGAI becomes a partner of the Austrian Retail Association
As of March 1st, IKANGAI is a partner of the Austrian Retail Association. From their press release: IKANGAI GmbH specializes in digital transformation and…
Will the Chatbot kill the Webshop?
If Rob LoCascio [1] is to believed we are going to see major changes in the way e-commerce is conducted in the very near future, i.e., this year.
qonnect CHAT
Chatbots have become the de facto standard for engaging with your customers on mobile devices. Available on the world’s largest chat platforms like…
How Physical Stores become more like Online Stores
The US retail chain Nordstrom started to experiment with a small concept store that focuses on services and that doesn’t stock any inventory.
Smart Environments = Edge Computing + Bots + AI
The concept of smart environments can regarded as byproduct of pervasive computing with a strong focus on the interaction of humans and technology.
Is EDGE Computing the next logical step in computing?
In the comparably brief history of modern computing (70+ years or so) we went through several transformations.
The end of the checkout area in brick and mortar stores
With companies like Amazon actively pursing their version of the future brick and mortar store, one thing is certain: a dedicated checkout area will be a…
EDGE Computing in Retail
As EDGE computing matures, we will see a broad adoption in retail – actually I’d go as far to say that it is simply inevitably.