For our customer Brainloop we implemented a customized White Label version of our qonnect app. The app complements Brainloop’s app portfolio and provides…
At the EUREKA Innovation Days in Helsinki we took the opportunity to introduce a working prototype of our Shopping Avatar, Mobile Personal Shopping…
Now that the GDPR is a month away, companies have accelerated their efforts to meet the requirements of this new European law.
Broadly defined, an “avatar” is a virtual being that represents a user in a virtual environment. This encompasses not only complex beings created for use…
When communicating with customers, omotenashi can serve as guideline. It’s the Japanese way of good hosts making guests feel valued and respected by…
In the ever growing app market is has become more and more difficult to motivate people downloading an (your) App: the days when people downloaded an App…
As of March 1st, IKANGAI is a partner of the Austrian Retail Association. From their press release: IKANGAI GmbH specializes in digital transformation and…
If Rob LoCascio [1] is to believed we are going to see major changes in the way e-commerce is conducted in the very near future, i.e., this year.
Chatbots have become the de facto standard for engaging with your customers on mobile devices. Available on the world’s largest chat platforms like…
The US retail chain Nordstrom started to experiment with a small concept store that focuses on services and that doesn’t stock any inventory.