We are very honored to be put into the spotlight in the latest issue of the ITEA magazine. Leading the ITEA project SOLOMON, which ITEA Vice-chairman Philippe Letellier calls a small but very innovative and dedicated project [covering] many sides of this [E-commerce] revolution. we are inventing new paths to create a coherent online/offline experience […]
Author Archives: Martin Treiber
Should you use WhatsApp in an Organisation?
The answer is: No. And here’s why WhatsApp should not be used in an organisation. WhatsApp belongs to Facebook and is certified under the US-EU Privacy Shield. This makes it legally possible to transfer data to the US government, even if your are not a US citizen. WhatsApp asks for permission to upload all contact […]
Creating Trust in Your AI System
Seemingly not a day goes by without a major brand claiming that they have included AI into their existing services to optimize their customer experience. Of course, one of the reasons for businesses is simply to cut costs by automating people away, but that’s a story for another article. Today, we focus on the issues […]
Jony Ive’s Fragmented Legacy: Unreliable, Unrepairable, Beautiful Gadgets – iFixit
Starting with a Steven Jobs quote at at the 1983 International Design Conference on the design of computers If you’ve looked at computers, they look like garbage the article discusses the influence Dieter Rams had on Jony Ive and on the desgin of Apple products of the last two decades. Apple has brought us more […]
The ambitious plan to reinvent how websites get their names – MIT Technology Review
Meet handshake, the ambitious plan to change the way Domain Name System works on the Internet. Using blockchain as underlying technology, the goal is to create a decentralized version of a naming system that doesn’t depend on a central authority. While not the first attempt to change the Domain Name Systen, it’s certainly an interesting […]
Facebook moderators break their NDAs to expose desperate working conditions – The Verge
This disturbing article describes how Facebook content moderators work in extremely poor working conditions. The article focuses on Facebook’s content moderation site in Tampa FL run by Cognizant. Here are the key findings from the article: Run by services firm Cognizant, Facebook’s content moderation site in Tampa, FL, is its lowest-performing site in North America. […]
Trends, Costs and Benefits of mobile Shopping Apps
Having an App for your business is much more than “nice to have”. Basically, with your business App you engage your customer base and drive your sales. Trends Recent numbers by Apptopia show a strong trend towards shopping apps. Worldwide downloads grew to 5.70 billion in 2018, a plus of nearly 10% over 2017. Android […]
Brain Drain: How Your Smartphone Takes a Toll on Your Thinking | Journal of the Association for Consumer Research: Vol 2, No 2
Chance are high that your read these lines on a smartphone. Maybe your were even alerted by a push notification. Researchers Adrian F. Ward, Kristen Duke, Ayelet Gneezy, and Maarten W. Bos invesigated the effects of having the smartphone nearby. The results are striking: the closer your smartphone is, the bigger the effect on your […]
Mary Meeker’s Internet Trend Report
Mary Meeker delivered her annual Internet Trend Report. Her 333-page slideshow is an overview of basically every important trend from last year and an outlook for the next year. Some interesting facts: 51% (=3.8 billion) of the world’s population are Internet users 2.4 billion are interactive gamers Smartphones are the primary internet access point Users […]
Tesco Go comming?
British chain Tesco is apparently working on developing convenience stores that work similar like Amazon Go: people can just walk in, put items into their bags and leave. Akin to Amazon Go payment happens automatically after they left the store. This was reported by The Telegraph that furthermore claims that Tesco is working with Israeli […]