AI POWERED PHONE SUPPORT
Meet Kai, Your AI Appointment Assistant
Introducing Kai, your voice-powered AI team member who handles appointment calls with the professionalism of an experienced front desk agent. Kai takes incoming calls to schedule, change, or cancel appointments seamlessly – saving your team valuable time while ensuring your customers always reach a helpful voice.
Appointment Management Flow:
1: Real-Time Conversation with Kai:
Kai engages in a natural conversation with the client, understanding their request.
2: Knowledge Base Access:
Kai accesses a comprehensive knowledge base to provide accurate and informed responses.
3: Human-in-the-Loop Review:
For critical tasks, Kai delegates the call to a human employee for final review.
4: Task Execution:
Kai writes the appointment details in your system—and sends a confirmation response back to the client.
5: Team Updates:
Your team receives real-time updates or daily summaries of all activities.
Features
Fast Deployment:
Start using Kai immediately with no on-premises installation or complex integrations required.
Professional Voice Interaction:
Handles calls naturally and professionally, ensuring your customers feel heard and valued.
Structured Transcription:
Provides clear, structured call summaries including all essential appointment details.
Human-in-the-Loop:
Your team remains in control with final review before entries are confirmed, ensuring accuracy and compliance.
Scalable Automation Pathway:
Begin with human verification and seamlessly transition to full automation.
Seamless Integration:
Works with your existing phone systems without requiring hardware or software replacements.
Asynchronous Processing:
Your team receives appointment updates in real-time or as daily summaries, tailored to operational needs.
Multilingual Support:
Handles calls in multiple languages, ensuring accessibility for all your customers.
Robust Security & Compliance:
Designed with data protection in mind, keeping sensitive customer appointment data secure and compliant.
Get the app
Download now and enjoy the best that morawa.at
has to offer in one App.
