Experience

Progressive Web Apps

The Internet is a remarkable invention. As user, you can use all kinds of devices to access services, stay in touch with your friends and family, listen to music, watch television or go on a virtual shopping tour. All you need is a browser on your smartphone and you can experience all these things whereever […]

Wie bringt man einen Chatbot auf das Smartphone?

Ist doch ganz einfach, möchte man meinen. In der Tat gibt es mehrere Möglichkeiten, Chatbots auf Messenger-Plattformen (WhatsApp, FB Messenger, etc.) zu verwenden oder auf der mobilen Webseite bzw. in Apps per Widget zu integrieren. Diese Methoden haben allerdings mehrere Probleme: 1. Mix von Business und privaten. Nützt man eine Messenger-Plattform für sein Business, konkurriert […]

What do customers want from your business?

I’ll give you the answer right away: convenience. What is striking, it’s difficult for businesses to see their services with the eyes of their customers. There’s a huge gap in what businesses concieve as important and what customers think is important. It often starts at right the top: executives have no idea how their services […]