In the Spotlight

We are very honored to be put into the spotlight in the latest issue of the ITEA magazine. Leading the ITEA project SOLOMON, which ITEA Vice-chairman Philippe Letellier calls a small but very innovative and dedicated project [covering] many sides of this [E-commerce] revolution. we are inventing new paths to create a coherent online/offline experience […]

Dürfen Sie WhatsApp in Ihrem Unternehmen verwenden?

Die Antwort lautet: Nein. Und aus diesen Gründen sollte WhatsApp nicht in Ihrem Unternehmen verwendet werden. WhatsApp gehört zu Facebook und ist nach dem US-EU Privacy Shield zertifiziert. Dadurch ist es legal möglich, Daten an die US-Regierung zu übermitteln, auch wenn Sie kein US-Bürger sind. WhatsApp bittet Sie um die Erlaubnis, alle Kontaktdaten hochzuladen, um […]

Creating Trust in Your AI System

Seemingly not a day goes by without a major brand claiming that they have included AI into their existing services to optimize their customer experience. Of course, one of the reasons for businesses is simply to cut costs by automating people away, but that’s a story for another article. Today, we focus on the issues […]

Facebook moderators break their NDAs to expose desperate working conditions – The Verge

This disturbing article describes how Facebook content moderators work in extremely poor working conditions. The article focuses on Facebook’s content moderation site in Tampa FL run by Cognizant. Here are the key findings from the article: Run by services firm Cognizant, Facebook’s content moderation site in Tampa, FL, is its lowest-performing site in North America. […]

Trends, Kosten und Vorteile vone mobilen Shopping Apps

Eine App für Ihr Unternehmen zu haben, ist viel mehr als ein “Nice to Have”. Mit Ihrer Business-App verfügen Sie über einen äusserst effizienten Kommunikationskanal und steigern Ihren Umsatz. Trends Die jüngsten Zahlen von Apptopia zeigen einen starken Trend zum Einkaufen in Apps. Die weltweiten Downloads stiegen 2018 auf 5,70 Milliarden, ein Plus von fast […]

Brain Drain: How Your Smartphone Takes a Toll on Your Thinking | Journal of the Association for Consumer Research: Vol 2, No 2

Chance are high that your read these lines on a smartphone. Maybe your were even alerted by a push notification. Researchers Adrian F. Ward, Kristen Duke, Ayelet Gneezy, and Maarten W. Bos invesigated the effects of having the smartphone nearby. The results are striking: the closer your smartphone is, the bigger the effect on your […]

Mary Meeker’s Internet Trend Report

Mary Meeker delivered her annual Internet Trend Report. Her 333-page slideshow is an overview of basically every important trend from last year and an outlook for the next year. Some interesting facts: 51% (=3.8 billion) of the world’s population are Internet users 2.4 billion are interactive gamers Smartphones are the primary internet access point Users […]

Tesco Go comming?

British chain Tesco is apparently working on developing convenience stores that work similar like Amazon Go: people can just walk in, put items into their bags and leave. Akin to Amazon Go payment happens automatically after they left the store. This was reported by The Telegraph that furthermore claims that Tesco is working with Israeli […]